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bullet Dear Troy and Rhonda:

Your crew repaired my 100 foot long red cedar fence in late July 2017, and I wanted to write to say how pleased my wife and I are with the work. To remind you, my fence sits on the edge of a fairly steep slope. The rains of Winter 2016/17 washed out the ground supporting 9 of the posts holding up my fence. It began sagging and the posts began pulling out of the ground, so knew I needed to do something.

The fence is only 7 years old, and for the beauty of it I specially selected Western Red Cedar in a clear grade, and stainless deck screws as fasteners when it was originally built. The fence faces our community pool and park. I wanted to keep what I had, but repair it, because I think it can last another 5 to 7 years.

I tried to get several estimates for a repair, as well as suggestions about how best to stabilize the fence, although I had some ideas of my own. Of the 6 contractors I contacted, only three showed up to look over the project and give me an estimate. One of the three who gave an estimate only wanted to demolish the entire fence and start from scratch, while another wanted to take out all 9 leaning posts and replace them with redwood, not cedar, for a very high price. Troy was the only one who provided a bid using a repair method along the lines I was thinking would work, and for a fair price.

The repair was scheduled for late July, and Rhonda made that very easy. Your crew of 2 showed up a half an hour early and worked a full day. They dug out the nine posts, and only replaced 2 of them, resetting all 9 in new, deeper, and wider footings, reinforced with steel braces. They did other cosmetic repairs as well, and left the area broom clean, taking away with them the replaced wood and concrete debris from the old footings.

I'm confident that the repairs will hold up through future rainy seasons, and the fence will last for years into the future. Best of all, the expensive cedar lumber did not end up in a landfill. Thanks again, and please feel free to post my comments on your webpage.

Joel C.
bullet Troy Ford Construction Receives 2014 Best of Stanton Award
Stanton Award Program Honors the Achievement

STANTON October 21, 2014 -- Troy Ford Construction has been selected for the 2014 Best of Stanton Award in the Fence Construction category by the Stanton Award Program.

Each year, the Stanton Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Stanton area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2014 Stanton Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Stanton Award Program and data provided by third parties.

About Stanton Award Program

The Stanton Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Stanton area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Stanton Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community's contributions to the U.S. economy.

SOURCE: Stanton Award Program

Stanton Award Program
bullet Troy:

Your office manager, Heaven Casey, has been a pleasure to work with. When I received the original quote without optional pricing for metal posts and screws on the street side of my property, she promptly revised the quote. She was considerate of the tight timeline that the City of Orange had imposed to have the fence replaced and coordinated the quick processing of the contract that was signed by both my neighbor and me. She has the dedication to ensure that the paperwork is correct and has a great personality, a true asset to your company.

bullet Hi Heaven,

We are very pleased with the fence you guys installed, so thank you.
I would like to continue to do business with you guys. We are looking to have
two side gates installed. Please let met me know when you guys are available
for a consultation. Thank you

bullet Heaven

Fence looks great, they did a wonderful job. Whenever Troy has time, I would like to get an estimate on two side fences. He can call me anytime.

bullet Troy and Heaven,

I just wanted to write you to say thanks for the great work on our new gates at 5567 E. Lonna Linda. They look awesome - your guys really did a good job on the workmanship. Well done!

With regards to the fence topper that was also quoted - I had a contractor that owed me a favor for some work my business did for him, so I ended up cashing it in with the fence project. I hope it looks half as good as the work your guys did.

Thank you and best of luck the rest of 2014,

bullet Heaven,

I have been very impressed with the professionalism demonstrated by The
Fencing Pro employees and am very pleased with the work completed last
week. From the bid and spec information provided by Troy and Heaven to
the installation by Robert and Ryan, it all exceeded my expectations. The
bid information was complete and detailed and follow up questions I had
were answered timely and completely. Installation was very professional,
completed on time and the Excel iron fence looks beautiful. Robert was
very thorough in making sure the posts were completely vertical and the
horizontal rails level. Cement foundations from the old posts were
removed and the ground was leveled. Thank you for an excellent customer
experience and I look forward to doing business with The Fencing Pro again.

Best regards,
Tom D.
bullet Beth and Troy,

I wanted to let you know how pleased my wife and I are with the patio cover Felix and his crew built. It matches the design of the old trellis perfectly and looks great.

I want to compliment Felix and his crew. The three gentlemen were professional, friendly and a pleasure to have on the job. The site was left clean at the end of each day and their attention to detail was great. Felix made sure the new trellis matched to old design with great attention to its detail. My compliments to the men. Good job.

I've attached a handful of pictures in case you want them for your files. If you ever want a reference please don't hesitate to call.

Again, thank you to you and your team for an excellent job. Click Here for Photos

Best regards,
Michael M.
bullet I didn't see any Long Beach references, so here's one to add to your list. You replaced 60 feet of wood fence at the rear of my next door neighbor's yard recently. Last week you built a 61 foot property line wood fence between his house and mine, replacing the 60 year old 4 foot high chain link fence. On both jobs, I was pleasantly amazed at the quality and professionalism of your operation and people. I call 60 feet of demolition, fence construction and total cleanup done well in 5 hours pretty stunning. The attitude and courteous demeanor of Sam and the crew was excellent and a refreshing change from the more common "whatever" attitude seen so often these days. Beth in the office has been a pleasure to speak with and represents your commitment to quality very well. Keep it up, and may you have continued success into the future - you've earned it!

Warmest regards,
bullet Hi Troy,

You recently completed a fencing job at my property in Laguna Niguel. In a nutshell, I really appreciated your company for the following:

1. You did not rush the bid appointment, and took the extra time to investigate the existing fence (and the downed fence) and explain options thoroughly without sounding ‘salesy’
2. The company was on top of the bid and appointment process; called when they said they would
3. Foreman spoke English, job was well done, clean-up was thorough, and all for a fair price.

bullet We are very pleased with the fences And how the crew behaved and ran the job. We have heard from neighbors on the east and south sides that your crew was very polite and considerate to them also.

Thank you,
bullet Dear Mr. Ford:

"Last Friday your company completed the replacement work that I needed on my fence. Since then and after giving much thought I've decided to send you a letter pointing out several things that took place. First of all, I can't remember the last time I dealt with a contractor such as yourself where the transaction was not only professional but you kept all of the promises you made and threw in a couple of extras. My profession requires that I deal with contractors on a regular basis and my overall experience with most of them has not been great to say the least.  Your company, "The Fencing Pro", proves that there are exceptions to everything. After soliciting several bids for a considerable amount of work to be done and interviewing a few companies I selected your company. Your bid was not the most expensive but in all fairness it wasn't the cheapest either. My reason for selecting your company was based on your overall knowledge of materials and procedures and most importantly your attention to detail. These characteristics certainly carried through to the crew that you assigned to my job as well. They arrived at my home on time and performed their jobs with no disruption to my family or neighbors daily routines. Here's one thing that really caught me off guard, they would periodically ask me what I thought of their work. Upon completion, they cleaned the entire work area to a better than before appearance and left me standing there with a big smile on my face.

Granted, this letter is a little wordy and for heaven's sake we're just talking about a fence. But no it's more than that. Customer service and follow through have been pushed aside for a grab the money and run business philosophy today. For the brief time I did business with you I'll again state that you are the exception."

Thank You very much
J.H.  Vice-President Western Region

bullet Thank you for providing our family with such a pleasant work environment. All of your people had their pants finally around their bodies, and my daughter was never exposed to “low riders” and “boxers”. I am thankful for the consideration. The entire crew was wonderful about answering questions, respecting the things I was concerned about and picking up after themselves.

I am generally allergic to work crews because of prior experiences, they have been dirty, smelly, and I had to view their underclothes whether or not I chose to. This has been a completely delightful, very positive change for the better!

Not only will we recommend you to anyone who asks, I will also phone again when we fininsh our pool and are ready to fence it in.

Thank you so much for keeping your time schedule, being prompt, and the work ethic your people have.
It was a joy to have them here.
Oh, and the fences are beautiful.


bullet "Dear Troy & Leah, My home is a traffic stopper!! Since the fence was put in, I have had people slowing down and even stopping to look at the new fence. The excitement with all my neighbors is overwhelming --- they, like myself are so truly pleased with the beauty and workmanship of the fence.

Felix and his crew went above and beyond in workmanship, quality and attention to detail. Most importantly, they were always on time, and a joy to work with. I am so impressed with your organization, from the initial estimate to working with Leah in your office, and to such an incredible crew.  The professionalism and the quality of the wood, was excellent.

I would without a question, recommend your firm to anyone wanting quality workmanship and at such a reasonable price. You all have exceeded my expectations.

Thank You so much, and I am truly enjoying the beauty of my fence and so appreciate the value it had brought to my home and neighborhood."

Warmest Regards
Fullerton, Ca.


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